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Returns policy

If you are not completely satisfied with your purchase from Showroomshop.ie simply follow the link http://showroomshop.ie/index.php?route=account/return/insert and return the item or items to us in their original condition within 14 working days of receipt  We will issue a full refund (Delivery Excluded) on receipt. All sale items must be returned within 7 days of receipt.The item must be returned to us unused and in as new condition with all packaging and labels intact.The latest acceptable date for returns is 14 days after you receive your order. Please indicate on your delivery note the item(s) you are returning and the reason. The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a registered post that insures you for the value of the goods. We cannot refund items lost in the post. Unfortunately we do not offer exchanges. You will need to return the unwanted item to us or yourself for processing first and then you should place a new order. Please note that we will not refund the cost of the original postage or the returned postage in this case.

Tags must not be removed from garments and that all labels and original packaging must be present and the product in the condition you would expect to receive an 'as new product', for us to be able to refund the returned items. Please clearly state whether you want a refund or an exchange. Without these details we won’t be able to take the action you require.Please ensure that the delivery note enclosed with your order is completed and returned with your parcel.Please make sure goods are securely packaged to avoid damage in transit.


 

 

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