Delivery
Our goal is to deliver your orders carefully and quickly.
Delivery terms vary depending on the state and shipping method. In case of any changes in the timeline, we will inform you ASAP.
Orders placed on Saturdays and Sundays or official holidays are processed during the next working day.
Unfortunately we cannot change any parameters of the order (shipping address, colour, size, add one more product) once the package has been shipped.
You can track the order in your Account 24 hours per day. When it is packed and dispatched from our warehouse, you will get an email from us. It will contain a tracking number and a link to the website where you can monitor the delivery progress. However, this track number is activated only when the parcel is already on the territory of the destination country.
We carefully inspect all the orders we pack and ship, so we insure you receive a quality product. If you get a damaged package, please contact our customer team on info@showroomshop.ie
When you get a delivery, please accept it only after inspecting the box or package for any potential damage, which might have occurred during the transportation. The carton may show some wear, and it is OK. If you find a significant damage, please make a photo and refuse your order. If the damage is minor, you can accept the parcel and add a note to the delivery list, that the package was damaged a bit.
Please contact us if you have any questions concerning the state of the box. Our customer service team will help you. To make the inquiry easier, please prepare your order and item numbers, the tracking number of your order (this information can be found in the email).
In case of return, we will make sure you receive a refund as soon as possible. Your order will be cancelled, and you will be able to place a new one.